SHIPPING POLICY
SHIPPING METHOD:
I am offering Flat Rate Ground Domestic Shipping (USA), Flat Rate International shipping via USPS and DHL Express shipping to countries where customers have made purchases before. Please contact me via email at MyStyle@marisimak.com or message me on Instagram at @MyStyle_kneepads if you would like to add your country to this list!
SHIPPING SCHEDULE:
Orders will be shipped out weekly on Mondays and Thursdays. If there are any changes to this schedule, the details regarding the next shipping day will be promptly added to the Announce Bar for your convenience.
SHIPPING COST:
USA - The shipping cost is $5 per order, plus an additional $0.5 for each item purchased.
Worldwide:
Flat Rate International USPS - The shipping cost is $19 per order, plus an additional $2 for each item purchased.
DHL Express - The shipping cost is $39 per order, plus an additional $1 for each item purchased.
PROCESSING TIME:
Order processing may take up to 4 business days before shipment, unless noted otherwise in announcement bar.
DELIVERY TIME:
Standard Ground shipping USA typically takes up to 5 business days.
Worldwide:
Flat Rate International USPS - allow for a timeframe of up to 5 weeks for processing and delivery.
DHL Express - typically takes up to 5 business days.
INTERNATIONAL SHIPPING:
International shipping are available to countries where customers have made purchases before. Please contact me if you would like to add your country to this list!
CUSTOMS & DUTIES
International orders may be subject to customs fees, import duties, and taxes, which are determined by your country’s regulations. These charges are the buyer’s responsibility and are not included in our product or shipping costs. We recommend checking with your local customs office for more details on potential fees before placing an order.
ORDER TRACKING NUMBER:
You should receive an automatic email with racking number as soon as your order was shipped (Please check a spam folder).
If for some reason you didn’t get your shipping confirmation with tracking information please contact me via email at mystyle@marisimak.com or message me on Instagram at @MyStyle_kneepads with this request and order number
QUESTION:
If you have any questions about shipping, please contact me via email at MyStyle@marisimak.com or message me on Instagram at @MyStyle_kneepads
Thank you for being my customer!
Mari Simak